Frequently Asked Questions
1) How long do I keep access to a self-paced course?
You receive at least 24 months of access. If we ever retire a course, we provide equivalent replacement material at no additional cost.
2) What tools do I need to begin?
A smooth worsted-weight yarn, US 7–8 needles, a tape measure, and blocking pins. Each course lists additional needs inside the description.
3) How are live workshops scheduled?
Workshops run on a fixed calendar. Sessions are recorded and posted within 48 hours for enrolled learners.
4) Can I get help choosing a level?
Yes. Use filters on the catalog or write us via contact. We’ll recommend a path based on your goals and experience.
5) Do you offer refunds?
We offer a 14-day refund for self-paced courses if under 20% of content is viewed. Cohorts and live workshops follow our Terms.
6) Are captions and transcripts available?
Yes. Most courses include English captions and downloadable transcripts. Accessibility remains a priority in our production workflow.
7) Is there community feedback?
Select courses include moderated feedback threads with rubric-based checklists to keep critique objective and actionable.
8) Can I reuse course patterns for selling finished items?
Yes, selling handmade items you knit from the course patterns is permitted. Redistribution of the pattern files themselves is not allowed.